Labor

  • HotelsHero, the AI-powered luggage storage management system, launched in May.
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    Courtesy of HotelsHero
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    Hotel Tech-in: The AI-powered system safely storing guest luggage

    The recently launched HotelsHero stores guests’ baggage on-property without lockers or added costs for hoteliers.

    By • June 27, 2024
  • A man on a digital tablet for booking, planning and accommodation management while working at hotel front desk
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    Kobus Louw via Getty Images
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    How hoteliers can address evolving challenges in hospitality: report

    Tech integration and training can help hotels streamline operations, drive direct bookings and improve the guest experience, per NYU’s Jonathan M. Tisch Center of Hospitality.

    By • June 24, 2024
  • Mills shouts into a megaphone at a demonstration.
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    Courtesy of Unite Here
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    Hospitality union Unite Here names Gwen Mills first woman president

    Mills says she plans to invest in union growth as Unite Here prepares for a “historic showdown” in the hotel industry.

    By • June 24, 2024
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    Ethan Miller via Getty Images
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    National Labor Relations Board says Red Rock Casino violated labor law

    The casino resort has been ordered to return to the bargaining table with employees represented by Las Vegas’ Culinary Union.

    By • June 21, 2024
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    Michael M. Santiago / Staff via Getty Images
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    Opinion

    The US has a severe labor shortage. The Work Opportunity Tax Credit can help.

    Updating the federal tax credit could provide a solution to the hotel industry’s ongoing labor shortage, which persists despite some hoteliers raising wages and improving benefits.

    By Misty Chally • June 14, 2024
  • The Eastern facade of the United States Capitol Building, with the House of the Representative's stair.
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    3000ad via Getty Images
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    Hotel employment rose in May, but owners’ labor woes remained

    The accommodations sector added 700 jobs in the month, but many hoteliers still can’t fill open positions even with increased wages, according to AHLA.

    By • June 11, 2024
  • Workers hold signs reading "UNITE HERE."
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    Win McNamee via Getty Images
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    Sofitel workers in DC narrowly vote to decertify union

    Workers at the Sofitel Lafayette Square previously claimed parent company Accor and property owner Brookfield Asset Management were engaging in union busting.

    By • June 10, 2024
  • Acting Labor Secretary Julie Su testifies before the Senate Appropriations Committee.
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    Chip Somodevilla / Staff via Getty Images
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    DOL overtime expansion ‘unlawful,’ AHLA argues

    The hospitality association, along with other business groups, filed a lawsuit claiming the rule expansion violates the Fair Labor Standards Act.

    By Caroline Colvin • May 29, 2024
  • People walking on a sidewalk hold picket signs.
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    Courtesy of Culinary Union
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    Virgin hotel labor dispute remains holdout in Las Vegas

    Negotiations resumed last week after the Culinary Union ended its 48-hour strike, but union reps said they won’t accept the hotel’s latest “woefully inadequate” offer.

    By • May 28, 2024
  • A guitar-shaped building is lit up in purple on the Strip.
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    Courtesy of Hard Rock International
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    The Mirage to close in preparation for Hard Rock’s Vegas rebrand

    The resort will shut its doors for nearly three years as Hard Rock works to “change the Las Vegas skyline.”

    By • May 16, 2024
  • People walking on a sidewalk hold picket signs.
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    Courtesy of Culinary Union
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    Hospitality workers at Virgin Las Vegas launch 48-hour walkout

    As many as 700 workers will strike over the weekend as the hotel remains a holdout in the city’s labor disputes.

    By • May 10, 2024
  • Workers march holding signs reading "One Job Is Enough."
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    Justin Sullivan via Getty Images
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    Hotel workers hold nationwide protests ahead of contract expiration

    A possible “widespread labor dispute” could impact 40,000 hospitality workers across the U.S. and Canada, according to Unite Here.

    By • May 2, 2024
  • Workers hold picket signs saying 'ON STRIKE.'
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    Mario Tama via Getty Images
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    7 more SoCal hotels reach agreements with hospitality union

    A total of 41 properties have settled contracts with workers since Unite Here Local 11 began its multiproperty strikes last July, though holdouts remain.

    By • April 25, 2024
  • Workers hold picket signs saying 'ON STRIKE.'
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    Mario Tama via Getty Images
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    Workers strike at Aimbridge-operated hotels in SoCal

    Striking employees claim Aimbridge failed to respond to women’s allegations of sexual harassment.

    By • Updated April 16, 2024
  • Picket signs read "ON STRIKE."
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    Luis Sinco via Getty Images
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    Sen. Bernie Sanders joins hotel workers on picket line

    Members of Unite Here Local 11 rallied outside Hotel Figueroa in Los Angeles, where speakers claimed private equity-owned hotels were to blame for protracted labor disputes.

    By • April 8, 2024
  • Detail view of the US Capitol east facade in the early morning sun.
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    drnadig via Getty Images
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    AHLA, nearly 80 professional orgs urge Senate passing of tax relief act

    In a letter to Senate leadership, the associations claim provisions to the Tax Relief for American Families and Workers Act would significantly benefit the hospitality and tourism industries.

    By • March 22, 2024
  • AHLA president and CEO Chip Rogers
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    Courtesy of AHLA
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    Q&A

    Chip Rogers talks AHLA tenure, resignation and future of hospitality

    The former American Hotel & Lodging Association president and CEO shared why he left the organization earlier this month, the industry issues facing his successor and advice for emerging talent.

    By • Updated March 20, 2024
  • An image of a hotel front desk with staff blurred in background
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    davit85 via Getty Images
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    ‘Robust’ hotel industry job growth to outpace national average

    Hotels can expect to see roughly 12% job growth over the next five years, as more people seek entry-level roles in the field, according to an AHLA Foundation report.

    By • March 14, 2024
  • Workers hold picket signs and march.
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    Mario Tama via Getty Images
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    NLRB issues complaint against LA Grand Hotel

    The complaint follows a charge filed by Southern California hospitality union Unite Here Local 11, which claims the hotel retaliated against a union worker for bringing up workplace safety issues in a meeting.

    By • March 12, 2024
  • Person in Unite Here shirt
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    David McNew via Getty Images
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    LA Grand Hotel employees strike against ‘untenable’ workplace conditions

    The union workers are the latest in Southern California to walk off the job seeking higher wages and safer working conditions.

    By • Feb. 16, 2024
  • A group of workers hold Unite Here signs.
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    Courtesy of Unite Here Local 11
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    5 more SoCal hotels reach agreements with striking workers

    A total 34 hotels have reached agreements with hospitality union Unite Here, after one Sofitel and four Hyatts struck deals last week.

    By • Feb. 13, 2024
  • Picket signs being assembled by a group of people on plastic tables outdoors.
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    Courtesy of Culinary Workers Union Local 226
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    Vegas averts final hotel strike — and Biden visit

    The president had agreed to join hotel workers on the picket line if they walked out, but over the weekend, the remaining casino resorts with strike deadlines reached tentative agreements with the Culinary Union.

    By • Feb. 6, 2024
  • Two women put together signs that read "ON STRIKE."
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    Courtesy of Culinary Union
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    Some Vegas resorts avert walkouts, but strike deadline looms for others

    The Culinary Union pushed back a strike deadline for downtown Las Vegas hotels, averting walkouts Friday, but as many as 3,600 workers could strike as soon as Monday, the same week the city is slated to host Super Bowl LVIII.

    By • Feb. 2, 2024
  • A young Asian receptionist is at the front desk of a luxurious hotel talking to her African American hotel guests.
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    Dimensions via Getty Images
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    2024 Outlook

    Hotel industry forecast 2024: development, F&B, technology and more

    Leaders in the hospitality industry shared with Susibu what trends will drive progress at hotels this year, impacting everything from on-site amenities to hotel workforce management.

    By • Jan. 30, 2024
  • Guests check in with the front desk in a hotel lobby
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    Hispanolistic via Getty via Getty Images
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    US hotels to pay workers 4% more in 2024: AHLA

    Hotels will pay employees $123 billion in wages, salaries and other compensations this year, but despite all-time-high wages, the industry's workforce will remain below pre-pandemic levels.

    By • Jan. 30, 2024